We really, really, really know how to help small business owners get things done.
Now that we’ve used up our allotment of “reallys,” read on to learn more.
Why a Duck?
While we can write marketing-speak with the best of them, when it comes to what we do, we just get to the point.
To put it plainly, we specialize in generalizing.
That may sound counterintuitive at first glance, but it makes more sense than you think. Because the companies we work with need assistance across the board in many areas – not just one. And with 30+ years of being the Best Second Banana Ever for small business owners, we know what it takes to make the First Banana look great. (That would sound a lot better if ducks ate bananas, but you catch our drift.)
We know microbusiness owners have at least 27 ducks not in a row at any given time. But they’d like them to be.
Who's got time?
After 30+ years working exclusively in, with, and owning very small businesses – we know your pain.
You may have started your business with a passion and a desire to share it with your customers, but the demand of day-to-day operations is keeping you from enjoying what you set out to do in the first place.
With so much to be done and so little time left in your day – you may not know where to begin. And even if you do, you’re already wearing a dozen different hats. You want to take your business to the next level with new technologies, marketing opportunities, and customer trends. But the staff just isn’t there to make it happen – it’s all up to you.
A Duck Enters. And suddenly, life has changed. Keep reading to see why.
Once Upon A Time . . .
This is the Big Picture. It’s where we tell you a little story, and you see if it sounds like anyone you know. (Looking for the nuts-and-bolts of what we do? Visit our “What Ducks Do” page. But we think you’ll want to read this.)
Sam has a sweet business. It serves a niche better than anyone else could for a community that gladly returns the affection. Sam’s heart lies in what he does, believing wholly in his products and services. Every conceivable effort is put into making it grow, and it works – this business is a success.
But Sam knows there is so much more he could do to make it better – if he only had the time.
It would be great to find even better ways to strengthen Sam’s relationships with customers, because that’s the key to this business. Sam wants to keep in touch even when he’s not in the store; let customers know how much their business is valued; expand opportunities to really be of service to them; and make sure Sam is the go-to source for anyone who is looking for what Sam sells.
Also, Sam could use some help simply finding new ways to organize – and utilize – the information he already has – right there in his files and sitting (unexamined) on his computer. There must be a way to analyze what Sam’s done so far to pinpoint what works and what could be improved – and to help raise the level of both the company’s presence and his customers’ experience.
But – all those things take time and planning. It’s not just a matter of throwing a bunch of over-hyped and overpriced services at the business. Because Sam’s tried that before – with companies who promise the moon but fail to even deliver a moon rock. The solutions Sam wants won’t be solved by the sales pitch of a one-trick-pony – those anonymous offers to “build you a new website for free!” or “we can put you at the top of the search engines!” – promises to “get your Free Facebook page here!” or “our virtual assistants will get your tasks done!” Sam already knows that if it sounds too good to be true, it probably is. And that there’s no single ‘fix’ for what he wants to accomplish.
What Sam needs is a strategy. A way to consider all his options, pick the best of the lot, and then find a way to put those into action – in Sam’s own voice. Sam needs someone who knows this business – what it’s about, why it’s here. And someone who feels Sam’s passion – with a clear view about where it came from, where it’s headed, and what his ultimate goal is.
More importantly, Sam needs someone who understands that the term “small business” means just that. It’s personal. He wants more than a huge corporation assigning a random (and revolving) executive to ‘manage his account,’ a person whose goal is to sell Sam products and services that don’t get him any closer to his customers. They don’t “get” Sam’s business – they’re just good at spending his money.
If Sam could only find that person – someone who would partner with him in tackling the real, tangible things he wants to get done. It would take his business to the next level, and lift a huge burden off Sam’s shoulders.
And that, is where an Office Duck enters.
You can’t wait to read more, huh? Great! Office Ducks is headed by Kelly Currier, located in Las Vegas, Nevada. In addition to our local Las Vegas clients in a variety of industries, we also work remotely with national and international clients via video calls, phone, and email.
Doing it all is fun . . . for awhile. Gets old fast, huh? It’s energizing to know there’s much to be done, but also a bit exhausting. We know. We’ve been there ourselves, and our experience has helped us find solutions that we’ve discovered have worked for our clients, too. The point is, we’re not here to sell you something…we’re here to help solve your problems. If you can use a hand that really accomplishes something – we’re here for you! If you can do it all yourself, then you probably wouldn’t be reading this, would you? 😉
We’ve identified the basics of what we do on our website – Consulting, Admin, Customer Experience, Marketing, Organization, Social Media, and Writing Services. But the big picture of what we can do to help your small business depends on your unique needs. Websites? Yep. Google ads? Of course. Claiming your online presence? Naturally. The truth is it would be easier to list the things we don’t do. (we don’t fly planes, and a few other things). Let’s chat to see where we can be of assistance.
We laugh when we hear “small business” defined as “less than 500 employees.” Don’t you? The truth is, our economy has seen the rise of start-ups, freelancers, and small retail and service businesses increase substantially in recent years. Microbusiness owners are taking their passions and considerable talents to market and making a success of them. Few, however, have a similar passion for diving into all the many administrative details that go along with that business – and who can blame them? The smart ones find the help they need – when they need it. Enter a Duck!
However, we’re the first to say that Ducks aren’t right for everyone. In fact, we’ll be honest if we don’t believe we can be of service to you. For example: In the same way that you do, we maintain certain strongly-held beliefs – one of which is the furtherance of premium customer experiences for the companies we work with. And we’ll also help identify the best and most cost-effective way to get things done – even if it’s not with us. (you can just call us “Progressive”) But the truth is, we’ve never run across another business like ours – that offers fully personalized attention and services. So our recommendation is to have a conversation with us. We’ll be happy to meet with you and see how our ducks get along.
People don’t believe us – until they work with us. The reason is that we really are different. And we’re passionate about what WE do. This isn’t like hiring a firm that completes tasks in a way that really doesn’t help or tell your anything you really need to know. When we work with a small business or microbusiness owner, it’s work that is tailored to YOUR company. Because we take the time to get to know you, what you do, and how you do it. And then we research how you can fly above your competition. In other words, we’re not done until we’ve helped you accomplish your real goals. You = Sane Again.
So, a duck walks into a pub…
Okay. You’ve probably heard that one. Well, we’re not going to say we’re the best joke-tellers, but we do have a knack for finding the humor in most situations. Don’t get us wrong – we’re meticulously serious about the work we do. But we don’t see why it can’t be enjoyable for everyone at the same time. In case you haven’t noticed, we keep our Duck mascot at exactly 27-degrees off-center – and for good reason. It helps us view the world more creatively, and lets us see things other may miss. That’s a trait that is hard to come by (we’ve noticed). Or we might just be a little skew-y. (har! har!) Bottom line: We bring our personality to the table, too. We bet you can hardly wait!
Give us a little quack
Here we are!
(Don’t you hate those sites that make you hunt for how to reach a real person? Yeah, we do, too.)
Go ahead and quack us up – we’re here for you by email, phone, text.
Phone and Text: 702.302.1227
We promise – you’ll reach a real Duck.